This week in Money Talks, Martyn James explains why it's crucial for businesses to prioritise customer service, discusses his dislike of acronyms, and reveals his plans for a series of history-based tours of London.

As we approach this week's Masterclass, our speaker Will Hale, CEO of Key, discusses the importance of giving journalists the information they need to fully understand the issues they are writing about.

This week in Money Talks, Richard Eagling tells us about his love of LEGO, explains the work he's done on ethical funds, and reveals why Jeff Stelling should give him a call.

In this week's Money Talks, Melissa Gilmour, Head of Digital Marketing at The Big Exchange, tells us why she admires people who can extract simplicity out of complexity, and reveals her go-to song on the guitar.

In this week's Money Talks, office ping pong champion Jake Butler, COO at Save the Student, explains how arriving at Uni with little to no money skills and struggling to find advice influenced his path in journalism, and reveals why a text from an ex was his proudest moment in the field.

This week, Rebecca Smith, PR Manager at Canada Life and trivia queen, discusses her background in history, and explains why it's important to question clients.

This week in Money Talks, Ben Welsh, Director of Certus Communications and fly-fishing enthusiast, explains why longevity is the key to being good at financial media relations and reveals why military people make great PRs.

This week, Jon Guy, Editor of EmergingRisks.co.uk, explains why he wants to see evidence of the actions financial services firms are taking in the fight against climate change and reveals the question he would most like to ask Jeff Bezos.

This week, James Yelland, Communications & Marketing Manager at The Money Charity, reveals how he got sidetracked from his goal of a career in radio and explains why he'd like to see more positive headlines showcasing solutions and lives being changed and improved.

This week, Kevin Brown, Head of PR for Scottish Friendly explains why the key to being good at financial media relations is to plan for the unexpected, and describes how lockdown helped him discover a new skill.

We hear from Headlinemoney's Contributing Editor and Awards Chair, as he leaves Headlinemoney to return to full-time journalism.

This week in Money Talks, Kevin Pratt, Editor at Forbes Advisor UK, suggests that the impact on consumers should be front and centre of any press release, and reveals how £1,000 could lead to him going complete gonzo looking for bargains at a car-boot sale.

This week, Rachel Mason, Creative Director at PR Prose, admits she'd love to invest in her favourite brand of chocolate and explains why ‘funeral costs over the years’ would be her specialist subject on Mastermind.

This week, Royal London's Mona Patel reveals her love of shoes, explains her frustration with celebrities who say their property is their pension and describes how she's always up for a bit of competition.

This week in Money Talks, Sonia Rach, Senior Reporter at Money Marketing, discusses how she landed her first job in journalism after a chance meeting at university, and why Tuesday is the worst day.

This week in Money Talks, Annie Thorpe, Content Editor at MoneyMagpie, reveals the impact of going close to bankrupt in her 20s and describes her pride in releasing a real-time COVID-19 finance guide as the PM gave his lockdown orders on 23rd March 2020.

This week in Money Talks, Annie Thorpe, Content Editor at MoneyMagpie, reveals the impact of going close to bankrupt in her 20s and describes her pride in releasing a real-time COVID-19 finance guide as the PM gave his lockdown orders on 23rd March 2020.

This week in Money Talks, Gina Clarke, Editor-in-Chief of The Fintech Times, explains why she'd like to see research on diversity in the fintech industry and advises those starting out in journalism not to look for a traditional route, tenacity breeds opportunity.

This week in Money Talks, Ollie Smith, Magazine Editor at New Model Adviser, admits he'd love to host a TV show where he could doorstep bad bosses about their decisions and urges those new to financial journalism to build long-term relationships.

This week in Money Talks, Tony Hetherington, Readers’ Champion at the Mail on Sunday recalls his pride in co-operating with the US Secret Service on a large, long term international investigation and reveals why he would enjoy interviewing Donald Trump about his tax returns.