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Citizens Advice

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Bills
Energy costs
Press releases, Cost of living

Energy network companies pocket £4 billion in excess profits from cost-of-living crisis, says Citizens Advice

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Citizens Advice
Feb 20, 2025
Consumer issues
Christmas
Press releases, Christmas

Almost 11 million people faced Christmas letter delays, Citizens Advice reveals

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Citizens Advice
Jan 30, 2025
Consumer issues
Press releases

Citizens Advice responds to Ofcom's review of the Universal Service Obligation

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Citizens Advice
Jan 30, 2025
Consumer issues
Inclusion
Poverty & Debt
Press releases

Nearly £50 million lost on fees for failed and unsuitable debt solutions, warns Citizens Advice

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Citizens Advice
Jan 16, 2025
Bills
Insurance
Transport
Press releases

2.6 million people don’t drive as they can’t afford car insurance cost

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Citizens Advice
Dec 10, 2024
Bills
Consumer issues
Energy costs
Press releases, Cost of living

Citizens Advice helps with an energy billing issue every two minutes

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Citizens Advice
Nov 29, 2024
Bills
Consumer issues
Energy costs
Press releases, Cost of living

Citizens Advice responds to the latest Ofgem price cap

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Citizens Advice
Nov 22, 2024
Consumer issues
Energy costs
Press releases

Sluggish improvement in energy company customer service, according to Citizens Advice league table

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Citizens Advice
Sep 30, 2024
Benefits
Bills
Energy costs
Press releases

Postcode lottery of social tariffs means people are in the dark about almost £2bn worth of extra bills support

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Citizens Advice
Sep 18, 2024
Consumer issues

Citizens Advice reacts to Royal Mail's 1st class stamp price increase

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Citizens Advice
Sep 10, 2024
Consumer issues
Energy costs
Regulation
Press releases

Citizens Advice responds to Ofgem's decision to retain the ban on acquisition-only tariffs

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Citizens Advice
Jul 30, 2024
Housing
Press releases

Almost half of private renters living in homes plagued with cold, damp or mould

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Citizens Advice
Jul 23, 2024
Bills
Consumer issues
Inflation
Press releases

Citizens Advice reacts to Ofcom's announcement on banning inflation-linked mid-contract price rises

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Citizens Advice
Jul 19, 2024
Consumer issues
Regulation
Press releases

Watering down Royal Mail delivery rules risks rewarding failure as millions hit by post delays, warns Citizens Advice

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Citizens Advice
Jul 11, 2024
Consumer issues
Energy costs
Regulation
Press releases

EDF and Utilita named as worst suppliers for customer service in Citizens Advice league table

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Citizens Advice
Jun 25, 2024
Bills
Consumer issues
Energy costs
Press releases

Citizen Advice responds to the latest quarterly statistics on the roll-out of smart meters in Great Britain

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Citizens Advice
May 30, 2024
Bills
Consumer issues
Energy costs
Press releases

Millions missing out on smart meter benefits due to faults and poor supplier service, warns Citizens Advice

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Citizens Advice
May 23, 2024
Bills
Energy costs
Press releases

Court action against people behind on energy bills on the rise, warns Citizens Advice

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Citizens Advice
Apr 05, 2024
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