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Consumer Council for Water (CCW)

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Trust in water companies hits a new low as worries over bills deepen
Bills
Consumer issues
Energy costs
Press releases

Trust in water companies hits a new low as worries over bills deepen

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
May 14, 2026
WaterSure reforms extend bill support to thousands more households
Benefits
Bills
Press releases, Cost of living

WaterSure reforms extend bill support to thousands more households

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Mar 06, 2026
Ensuring water company support flows to where it is needed most
Consumer issues
Energy costs
Inclusion
Press releases

Ensuring water company support flows to where it is needed most

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Dec 11, 2025
Bills
Consumer issues
Energy costs
Knowledge Bank, Press releases

Upset over bill increases fuels rise in complaints to watchdog about water companies

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Sep 10, 2025
Bills
Regulation
Press releases

CCW responds to Independent Water Commission’s final report

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Jul 21, 2025
Consumer issues
Energy costs
Regulation
Press releases

CCW welcomes improved service standards for water customers in England

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Jul 02, 2025
Bills
Consumer issues
Mental health
Press releases

CCW’s Andy White: Household bill worries fuel feelings of isolation

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Jan 30, 2025
Bills
Consumer issues
Press releases

2 in 5 households say they will find it difficult to afford water bill increases

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Nov 06, 2024
Bills
Consumer issues
Energy costs
Press releases, Sustainability

Complaints rise as water companies fail to address customers’ concerns on the environment and water meters

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Oct 03, 2024
Bills
Regulation
Press releases

People will feel upset and anxious at water bill rises

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Jul 11, 2024
Bills
Consumer issues
ESG
Press releases, Sustainability

Trust in water companies reaches a 13-year low amid falling customer satisfaction

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
May 22, 2024
Consumer issues
Regulation
Press releases

Yorkshire Water failed customers in Goole – Ofwat and CCW research findings

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Apr 03, 2024
Bills
Consumer issues
Regulation
Press releases

CCW statement on water company business plan submissions

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Oct 02, 2023
Bills
Consumer issues
Regulation
Press releases

Customers set for rebate after water companies under-perform

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Sep 26, 2023
Bills
Consumer issues
ESG
Press releases

New research reveals people’s expectations for customer service standards

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Jul 04, 2023
Bills
Consumer issues
Regulation
Press releases

The cost of capital: Striking a fair balance for customers and companies

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
May 15, 2023
Bills
Press releases

Action on the environment key to water companies building trust with people

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
May 05, 2023
Bills
Press releases

New research lifts the lid on people’s unusual water habits

Go to the profile of Consumer Council for Water (CCW)
Consumer Council for Water (CCW)
Apr 20, 2023
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