Scott Dixon is a consumer rights expert known for taking on complex disputes across motoring, financial services and retail sectors and getting results where others hit a brick wall. 

He has helped consumers recover more than £550,000 in refunds and compensation on complaints ranging from faulty goods and poor customer service to unfair contracts and systemic failure in complaint handling.

He is known for his forensic knowledge of consumer law and his willingness to challenge poor practice head-on, particularly where vulnerable consumers have been treated unfairly. 

His focus is rooted in consumer law and holding firms to account to secure outcomes consumers are entitled to, rather than commenting on what should happen in theory.

Alongside his casework, he is Consumer Editor at Candis Magazine and a regular consumer expert contributor to the Sky News Money Blog.

He is particularly outspoken on sectors where consumer protections are routinely ignored, particularly private parking, where he brings specialist insight and a no-nonsense approach to holding operators to account.

As a judge for the Headline Money Awards, he brings a wealth of experience in assessing how organisations handle customer complaints, their commitment to consumer rights and fairness and how they deal with complaints. His focus is to identify failings, promote best practice and help raise standards to benefit consumers and businesses.

His unique ability to resolve the most difficult and complex disputes has made him a trusted consumer expert to thousands of individuals across the UK. He has made a significant difference to many people's lives by securing life-changing refunds, compensation and peace of mind.

His relentless commitment to consumer justice has earned him a reputation as a leading force in the field of consumer rights.